Photographic Evidence — Qargo Coffee Termination Notice

Critical

Grab & Go display stocked with non-approved bottled beverages — Mole Cola, Pellegrino, Acqua Panna and other unauthorized brands

Critical

Employee restroom used as storage — boxes of cups and supplies blocking the hand-wash sink (critical health code violation)

Critical

Restroom floor packed with stored cases of unauthorized bottled water and soda

High

Personal clothing stored on hangers next to dry goods and disposables — hygiene and brand-policy violation

High

Stockroom shelving — unauthorized supplies and personal items mixed with operational stock

High

Above the storage room — torn boxes, dust, and disorganized inventory

Notable

Air-vent and shelving area — unsanitary storage conditions documented

Notable

Storefront — Qargo Coffee, 2223 N. Westshore Blvd, Unit FC209, Tampa, FL

Notable

Storefront, alternate angle — official location identification

Critical

Restroom floor — Mole Cola cases, San Pellegrino, Coca-Cola and personal clothing piled next to a floor drain

Critical

Hand-wash sink in employee restroom completely blocked by stacked cup boxes and personal laundry — basic hygiene impossible

High

Overhead storage shelf — torn, overstuffed boxes spilling above the fire alarm and ceiling tiles

High

Stockroom corner — torn, mismatched cup cases stacked on plastic crates against a stained wall

Critical

Coffee bean storage — Lavazza and other non-Qargo-approved coffee brands stocked under official Qargo Coffee shelf labels

High

Loose, unauthorized inventory (Lavazza espresso, Jaluxing boxes) stored directly on wire shelving next to Mole Cola crates

Critical

Floor storage of Celsius energy drinks, Sanpellegrino multipacks, Mole Cola and bulk paper towels — none of these are Qargo-approved SKUs

High

Prep area — rice cooker (unauthorized substitute for the approved boba cooker) next to the three-compartment Wash/Rinse/Sanitize sink and a microwave used for syrup bottles

High

Back-of-house syrup shelving — unapproved Arrezzio olive oil, generic syrups and bulk Domino sugar/Splenda mixed with Lotus cream base above a Lavazza-branded cup

Critical

Three-compartment sink (Wash/Rinse/Sanitize) misused — sanitizer buckets full of soiled rags and a plastic bottle dumped in the wash basin

High

Aroma rice cooker (unauthorized substitute for the approved boba cooker) sitting on a dirty, food-debris-covered sink drainboard

Critical

Syrup wall — large stock of Lotus Energy concentrates (Watermelon, Hurricane, Concord Grape, Orange Cremesicle, White Lotus) — unauthorized non-Qargo brand

Critical

Same syrup shelving, wide view — rows of unapproved Monin and Lotus bottles dominating storage instead of Qargo-spec product

Critical

Wider syrup shelving — full inventory of unauthorized Lotus Energy bottles (Hurricane, Concord Grape, Orange Cremesicle, White Lotus, Pomegranate, Strawberry) plus Monarch's Choice honey

High

Mop closet — chemical bottles (Pine-Sol, sanitizer) stored on a single open shelf above the mop sink with a soiled mop and dirty bucket; no chemical-storage segregation

High

Water-heater alcove and chemical closet — soiled mop draped on top of the water heater; cardboard storage stacked next to it

Critical

Walk-in fridge — bakery boxes stored directly on shelving, plastic-wrapped, no individual product expiration labeling on the inner items

Critical

Same fridge — bottom shelf shows torn boxes with exposed/leaking pastries sitting on the fridge floor (cross-contamination risk)

Critical

Fridge interior — bakery items labeled 'PICK UP TAMPA WEST 05/17/25' and '05/16/25' still being stored at the time of inspection — products kept well past pickup date

Critical

Walk-in fridge bottom — open gallon jugs of milk on the floor with bakery boxes dripping above (cross-contamination); pickup label dated 05/16/25 still in storage

Critical

Reach-in fridge — handwritten dates 'Use 1st 4/28' on Mozzarella and Cheddar boxes, sitting next to a Celsius energy-drink case (unauthorized SKU) and an unauthorized Lotus White Lotus bottle

High

Same fridge, lower shelves — repurposed Monin shipping box used to hold uncovered squeeze bottles of sauces; sticky residue on container exterior

Critical

Closer view — cheese boxes marked 'Use 1st 4/28' photographed during the May inspection, well past the franchisee's own use-by note; unauthorized Lotus syrup also visible at bottom

Critical

BOH freezer — Bindi tiramisu/cake boxes stamped with handwritten dates 5/13, 5/6, 8586 and an 'egg 2nd Receive 4/28/25' notation: long-stored product mixed with new

High

Same freezer, wider — multiple cases dated 5/13 and 5/6 stacked above 'egg 2nd Receive 4/28/25' carton; no clear FIFO rotation system in place

Critical

Freezer — 'Receive 4/28/25 Use 2nd Bacon' turkey-bacon carton plus Chinese-language handwritten boxes ('Tica 5-16', 'COOS choc 5-6') indicating unauthorized/non-Qargo products in cold storage

Notable

Official Qargo Coffee 'BOH Freezer 1' identification tag — confirming the preceding photographs are of the store's designated back-of-house freezer

High

Hand-drawn whiteboard staff schedule with Chinese-character annotations — required corporate scheduling system (Solink/HotSchedules) not in use

High

Same whiteboard schedule, closer view — informal handwritten shifts replacing the franchisor-mandated digital scheduling platform

High

Overhead shelf above prep area — open box of unbranded plastic cups in loose plastic bags, no brand-approved packaging or seals

High

Top of overhead shelving — multiple torn cardboard boxes stuffed with bagged unbranded clear cups, dust accumulation around fire alarm

High

Wide view above the customer service area — torn boxes of unbranded cups and 'CLEAR PET DOME LIDS' stored on overhead racks, visible to customers through the open kitchen

High

Overhead wire shelving above the prep sink and blender station — two torn cardboard boxes stuffed with loose, bagged unbranded plastic cups directly above food-contact equipment and the fire alarm pull station

High

Close-up — bundles of unbranded clear plastic cups in loose, untied poly bags piled on overhead shelving, no Qargo-branded packaging, no protective covering

High

Inside one of the overhead boxes — dozens of unbranded clear cup sleeves loosely tied with green plastic ties, stored in a torn shipping carton instead of approved sealed packaging

High

Bagged stacks of unbranded clear cups inside a torn cardboard box — exposed to dust and contamination from the surrounding stockroom

High

Detail of an unbranded 'CLEAR COLD' cup sleeve — generic, non-Qargo packaging stored loosely in a cardboard box on overhead shelving

Critical

Same unbranded 'CLEAR COLD' cup sleeve, closer view — 'MATCH LINER SHAPE OR SIZE' generic supplier markings, confirming non-approved disposables in active use

Critical

Confirmed brand: 'Sunset Brands CLEAR PET COLD DRINK CUPS, 50 ct, 20 oz' — a generic foodservice supplier brand, not the Qargo-spec branded cup required for service

Critical

Sunset Brands cup sleeve open and stored unsealed on a wire shelf — exposed cup rims left uncovered (direct lip-contact contamination risk)

Critical

Wide view of the disposables shelf — multiple 20 oz Sunset Brands sleeves and a torn shipping carton (also Sunset PET cups), no Qargo-branded cups visible anywhere on the rack

Critical

Walk-in fridge dairy shelf — retail consumer cartons (Silk Coconut, Silk Soy, Good & Gather Heavy Whipping Cream, Half & Half, Oatmilk) instead of the approved Qargo foodservice dairy SKUs; plastic grocery bag stored on top shelf above open product

High

Same dairy shelf, closer view — Target-house-brand 'Good & Gather' cartons confirm retail-grade product purchased from a grocery store rather than the franchisor's approved distributor

Critical

Bottom of the walk-in fridge — unlabeled containers of brown liquid (no date, no contents label) and a soiled cloth/apron lying directly on the fridge floor next to food product

Critical

Same fridge floor, opposite corner — multiple unlabeled tubs of brown syrup/liquid stacked on the floor next to a retail-grade marinade bottle ('& Grill'), no product or date labels

Critical

Walk-in fridge — full inventory of retail consumer dairy (Silk Coconut, Silk Soy, Good & Gather Heavy Whipping Cream, Half & Half, Berry Cobbler Smoothie, Oatmilk) — none of these are Qargo-approved foodservice SKUs

High

On top of the back-of-house refrigerator — two open, torn cardboard boxes of bagged foam/paper cups stored above a 'Cargo Coffee' branded refrigerator and water-heater plumbing; ceiling tiles immediately above (dust/contamination risk)

High

Closer view — torn boxes of bagged disposable cups stacked on top of the fridge ('Cooler Depot' unit), unsealed plastic bags exposed to airflow and ceiling dust

Critical

Prep counter — Chinese-language bulk milk-tea powder bag, Bossen Taro Milk Tea Powder and a tub of Matcha sitting on a torn Celsius energy-drink shipping carton used as a makeshift tray (none are Qargo-approved ingredients)

Critical

Same prep area — retail Fage Total 5% Greek yogurt tub being used as the ingredient container for matcha service; sitting on a torn Celsius energy-drink box with a rusted measuring spoon and soiled green cutting board next to it

Critical

Confirmed unauthorized boba supply — 'Qbubble' (茶寶) 1 kg Chinese-import 3-in-1 milk-tea powder, opened and stored on a Fage yogurt tub on the prep counter (not a Qargo-approved SKU)

Critical

Syrup wall — entire shelving unit stocked with unauthorized Monin and Torani retail-grade syrups (Cherry, Lavender, Cranberry, Banana, Peach, Pumpkin Spice, Ginger, Passion Fruit, Hazelnut, Caramel, Vanilla, Chai Tea, etc.) instead of the Qargo-approved syrup line

High

Same syrup shelving, closer view — dozens of Monin and Torani bottles confirmed by label; a white Target plastic bag is hung on the shelving, indicating retail grocery-store sourcing of supplies

Critical

Front-of-house pastry case — staff member reaching directly into the open display case with a bare, tattooed arm to grab a bagel-and-egg sandwich (no glove, no utensil, no barrier)

High

Wide view — operator gesturing at the 'Front Food Fridge' pastry case at 37°F; products on display include muffins, Napoleon, tiramisu, red velvet, and breakfast sandwiches with handwritten marker labels directly on the glass

Critical

Merrychef high-speed oven — interior pan scorched and encrusted with carbonized food residue; the unit's stainless surround is splattered with grease and the lower drawer is filled with burnt drippings

Critical

Convection oven interior — racks, walls, and bottom plate caked with baked-on grease and food carbon; the sheet pan inside shows heavy burnt residue, indicating no scheduled deep cleaning

Critical

Pastry-case interior glass shelf ('Coffee Cabinet 3') — heavy rust streaks, food debris and grime across the food-contact surface where bakery items are displayed for sale

High

Convection oven door — interior glass coated with baked-on grease and food splatter; door gasket area heavily soiled, indicating the unit has not been properly cleaned in extended service

High

Front Food Fridge — products labeled in handwritten pink marker directly on the glass ('Veggi ciabatta', 'prosciutto croisant', 'Temptation cake', 'pistachio cake', 'New York cake'); consumer-grade kitchen countdown timers stuck on top of a regulated food display

High

Same Front Food Fridge, alternate angle — confirms heavy use of marker-on-glass labeling, ham-and-cheese ciabatta sandwiches and assorted cakes displayed without printed allergen/ingredient cards required by Qargo brand standard

Critical

Front-of-house counter, customer-facing — a yellow bag of Lavazza coffee is displayed for retail sale alongside the bakery case at the Qargo Coffee storefront, openly promoting a competitor brand to customers

Critical

Customer-facing beverage station — a Lavazza-branded 'Cold Brew Coffee — Tierra Colombia' Cornelius dispenser is the active cold-brew unit at a Qargo Coffee store; an unauthorized consumer Wi-Fi pan/tilt webcam is zip-tied above the hand-wash dispenser instead of the required Solink security camera

Critical

Customer-facing menu boards prominently feature 'LAVAZZA' branding (top-left smoothie panel) at a Qargo Coffee store — direct competitor brand exposure to customers, in clear violation of franchise brand standards

Critical

Wider menu-board view — multiple panels show Lavazza branding (smoothie image and Cold Brew section), confirming systematic substitution of Lavazza product imagery on the official Qargo Coffee menu

High

BOH freezer area — handwritten whiteboard staff schedule mounted next to the 'BOH Freezer 1' (required corporate scheduling system not in use); a consumer Wi-Fi pan/tilt webcam is zip-tied to the menu-board frame above the schedule, again replacing the required Solink camera

Critical

Under-counter shelf at the espresso station — Lavazza coffee bags (Tierra Selection and other Lavazza SKUs) and unauthorized Monin/Torani syrup bottles stored as the active backup stock under the prep counter

Critical

Active service espresso machine is a Lavazza two-group unit (not the Qargo-spec espresso platform); used shot glasses left on the drip tray and dry-erase markers stored loose on the cup warmer above food-contact cups

Critical

Same Lavazza espresso machine, wider view — flanked by Monin syrup bottles (Thai Tea, Coconut, etc.) on a side rack; cup warmer cluttered with marker pens and rags directly above stacked clean service cups

High

Detail at the espresso station — open Monin syrup pump bottles (Ginger, Sugar Free Sweetener, Thai Tea, Pure Cane) with sticky residue on caps, sitting next to the active Lavazza espresso group with used shot glasses on the drip tray

Critical

Customer-facing FOH counter — pre-poured drinks lined up in clear cups with dome lids, served in 'Qargo Coffee — Proudly Serving LAVAZZA' co-branded sleeves; sold to mall customers with the competitor brand visible

Critical

Same FOH counter, alternate angle — five drinks (Strawberry, Espresso Rose, CocoNutty, etc.) all served in 'Qargo Coffee — Proudly Serving LAVAZZA' cups in front of customers in the mall food court

Critical

Three-group Lavazza espresso machine — full Lavazza-branded chassis as the primary espresso platform at the Qargo Coffee storefront, topped with 'Qargo Coffee — Proudly Serving LAVAZZA' co-branded cups

Critical

Wider view of the same Lavazza three-group machine plus a Lavazza Decaf grinder on the right — entire espresso program is Lavazza-branded equipment and supplies, with a DoorDash decal on the side glass

Critical

Reach-in dairy fridge — entire stock is retail-grade consumer dairy: Silk Soy, Good & Gather Original Almond, Good & Gather Oatmilk, Good & Gather Whole Milk gallons, and unmarked plastic milk jugs; no foodservice SKUs from the Qargo-approved distributor

Critical

Under-counter prep fridge — 'Fanale' popping boba (unauthorized Asian-import topping) on the top shelf; bottom shelf packed with retail S. Pellegrino bottles being chilled for sale, plus a stainless cream whipper and unlabeled brown-powder tub stored next to the popping boba

Critical

Brew station — two large Lavazza-branded coffee airpots ('LAVAZZA TORINO ITALIA 1895') as the primary drip coffee dispensers at the Qargo Coffee FOH, with a retail consumer milk gallon staged on the counter and a soiled rag draped over the dispenser tray

High

Floor next to the Grab & Go pastry case — open trash bin sitting against a structural column directly beside the bakery display; Lotus Plant Energy bottles and Monin Passion Fruit syrup staged on the prep table next to the trash

Critical

Customer-facing menu boards photographed from inside the store — illuminated Qargo Coffee menus visibly use Lavazza-branded boba tea imagery in the BOBA TEA panel; consumer Wi-Fi pan/tilt webcam on the Cintas dispenser instead of the required Solink camera

Notable

Mall ceiling above the storefront — a wall-mounted bullet security camera is aimed at the Qargo Coffee menu boards and counter; this is mall-property surveillance, not the franchisor-required Solink in-store system

High

Front-of-house tea bar caddy — Harney & Sons 'Pomegranate Oolong' and other unauthorized retail-grade tea brands (Revolution Tea Bombay Chai Ginger) being used instead of the Qargo-approved tea program

High

Same tea caddy, wider view — multiple unauthorized tea brands (Harney & Sons English Breakfast & Pomegranate Oolong, Revolution Tea Capetown Honeybush & Caramel) stocked at the customer-facing tea bar

Critical

Storage area floor — original-import 'Yoga' fruit nectar from Italy (Pera/pear and Pesca/peach), Coca-Cola glass bottles and other unauthorized SKUs stored in torn cardboard cases sitting directly on a stained floor next to personal clothing (a checked shirt)

Critical

Same floor stash, closer view — the Yoga case bears the franchise-shipping label 'QARGO COFFEE TAMPA WS, 2223 N. WESTSHORE BLVD, TAMPA FL — 05/16/25' confirming unauthorized Italian Yoga juice and glass-bottle Coca-Cola were delivered to and stored at this Qargo location